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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Everyone was informative and friendly and things went incredibly smooth and fast
The process was extremely easy. Everyone went out of heir way to expedite things.
From the application process to closing everything was fairly smooth. Our questions were answered and we are pleased with the service that we received.
Communication was great and made for a very easy process.
All communication was clear and concise. Requests were easy to understand and process to send documents was clearly communicate. Process was as pain free as I believe it could ever be.
Nancy was very professional and nice. The process was smooth up until the last few days. We feel like communicating good have been better. We were projected to close on Friday, 14 Jan. 22. Due to a a glitch with the appraiser, we did not finally close until4 pm 18 Jan 22 ( this was a holiday weekend). We lost 5 days of moving . This greatly impacted events (movers, U haul rental, moving out of rental etc). The appraiser provided a note to PennyMac on 10 Jan that a picture was needed to complete appraisal. It appears no o... read more
It was a very lengthy process, there were a couple of hiccups along the way for sure
Happy about service
My great experience was mostly due to Jessie Adams, my loan officer. She was my main contact that I kept in touch with through the entire process!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.