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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Kenneth G.'s profile image
Kenneth G. 
on Birdeye

2 years ago

I get the feeling that all employees at Pennymac strive to give great customer service and that they really care about them. 

Philip Van D.'s profile image
Philip Van D. 
on Birdeye

2 years ago

Ms. Williams and Mr. Sanders were both very good to work with. 

Peter H.'s profile image
Peter H. 
on Birdeye

2 years ago

Smooth process excellent rates! 

Melinda C.'s profile image
Melinda C. 
on Birdeye

2 years ago

The staff clearly communicated every step and directions. They were accurate with timelines. They were very patient and polite. Every one was great! 

Gregory G.'s profile image
Gregory G. 
on Birdeye

2 years ago

Effort made to contact VA was poor. I was charged 5k for being late to the closing table due to the bank’s failure to complete the paperwork on time. Un exceptable. 

PAUL W.'s profile image
PAUL W. 
on Birdeye

2 years ago

It was a very smooth process. Closed quicker than expected. Very pleased with everyone and everything. 

Stephen Y.'s profile image
Stephen Y. 
on Birdeye

2 years ago

Fast and painless refinance experience. 

Emma D.'s profile image
Emma D. 
on Birdeye

2 years ago

Eriberto made refinancing my house soooooo easy. Please continue the good work. 

Susan M.'s profile image
Susan M. 
on Birdeye

2 years ago

My loan officer was pleasant and professional. She always took the time to listen and explain everything. Overall the experience was quick and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.