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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Kory A.'s profile image
Kory A. 
on Birdeye

2 years ago

Mariela did an awesome job, it all went very smoothly and quickly, thank you 

Leonardo F.'s profile image
Leonardo F. 
on Birdeye

2 years ago

Great job!! 

DAVID P.'s profile image
DAVID P. 
on Birdeye

2 years ago

Loan officer and loan processor were fantastic. Credit analysts sometime not clear about what they needed (or why). 

PHILIP SMITH I.'s profile image
PHILIP SMITH I. 
on Birdeye

2 years ago

Great job. thanks. 

Shane M.'s profile image
Shane M. 
on Birdeye

2 years ago

For all the reasons previously asked about in this survey - we had a great experience..! We will be with PennyMac for the foreseeable future and so appreciate this opportunity so support our families continued stability during such uncertain times! My only critique of the online portal would be - can you make it to where people can upload documents once the process is underway? We were requested to include some documents a couple of times and it would have been nice to be able to upload them independently of using email. ... read more

Maxine D.'s profile image
Maxine D. 
on Birdeye

2 years ago

Great experience 

Amber G.'s profile image
Amber G. 
on Birdeye

2 years ago

Edward was VERY responsive and quick when responding to me or answering my questions. I highly recommend using him and Pennymac for anyone getting a home loan. Thank you, again! 

Ivan D.'s profile image
Ivan D. 
on Birdeye

2 years ago

Thanks, would not trade PennyMac for anyone! 

Esther V.'s profile image
Esther V. 
on Birdeye

2 years ago

10 stars. the PMac staff were professional, knowledgeable, and human, I appreciate those factors. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.