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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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He’s a nice guy and got it done.
Pamela was always kind, however she is either not experienced and needs more training or lacks the skill set to perform this job. In late November early December 2021 I asked Layal for a new loan processor to take over for Pamela because I was not satisfied. That did not happen and what occurred afterwards for the next month until I closed it was a nightmare. She did not forward an addendum to my loan appraiser, which caused problems for me on many levels. Frequently she would say she would get back to me with answers to my ... read more
Very easy, fast and accurate
Communication was great and made for a very easy process.
All communication was clear and concise. Requests were easy to understand and process to send documents was clearly communicate. Process was as pain free as I believe it could ever be.
Happy about service
My great experience was mostly due to Jessie Adams, my loan officer. She was my main contact that I kept in touch with through the entire process!
The constant follow up about the refinancing status was excellent. Kind, respectful and very accomodating employees and ready to help in all inquiries.
Overall, we had a good experience. It was the need to submit the last minute payoff statement that threw us for a loop. Thankfully, the company that I needed to get the statement from was able to expedite the document via email and over a weekend.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.