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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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DAVID B.'s profile image
DAVID B. 
4 years ago

Everything went as expected. 

Michael B.'s profile image
Michael B. 
4 years ago

Cindy assistance was above my expectations. She took time to keep me informed on the progression of my loan approval and answered each of my questions in a way that was easy for me to understand. Should I need to go through the loan process again in the future, I'd definitely appreciate working with her once again. 

Russell P.'s profile image
Russell P. 
4 years ago

Took longer then anticipated 

Toni C.'s profile image
Toni C. 
4 years ago

Excellent and very professional. 

Jeannie B.'s profile image
Jeannie B. 
4 years ago

The only problem was the closing. The title company had wrong information on documents. 

Virginia M.'s profile image
Virginia M. 
4 years ago

Kelvey made this process so easy and Was excited for his call each week to update us on where we were at in the process. He went above and beyond in this process for us. Thank you so much 😊 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
4 years ago

Great communication during the entire process. 

Elizabeth B.'s profile image
Elizabeth B. 
4 years ago

The constant follow up about the refinancing status was excellent. Kind, respectful and very accomodating employees and ready to help in all inquiries. 

Terrance H.'s profile image
Terrance H. 
4 years ago

Overall, we had a good experience. It was the need to submit the last minute payoff statement that threw us for a loop. Thankfully, the company that I needed to get the statement from was able to expedite the document via email and over a weekend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.