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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

2 years ago

Great communication during the entire process. 

Thomas D.'s profile image
Thomas D. 
on Birdeye

2 years ago

Make sure all forms are in packet. The disbursement firm was missing from ours. 

Kimberly K.'s profile image
Kimberly K. 
on Birdeye

2 years ago

Jessie and Tracey were both exceptional and went above and beyond to help make a complicated process as easy as possible. I would highly recommend😊 

DAVID W.'s profile image
DAVID W. 
on Birdeye

2 years ago

Fairly easy process, minimal work to do on my part. 

Scott S.'s profile image
Scott S. 
on Birdeye

2 years ago

Deon was great. Made sure all issues were fixed ASAP. Could ask for better service. 

Kevin Franklin J.'s profile image
Kevin Franklin J. 
on Birdeye

2 years ago

I had no problem with Nancy Shead, she was very pleasant to work with and communicated timely and when necessary. My problem lies with the previous Loan Officer/Processor. The same documents were requested on multiple occasions, different documents were requested weeks later which should have been requested initially, thereby dragging out the conditional approval, although out of the lenders control, the appraisal report took almost a month to retrieve and rather than leaning toward another option, we allowed closing to be... read more

Travis S.'s profile image
Travis S. 
on Birdeye

2 years ago

Mario was pleasant to work with and answered all of my questions. 

Richard S.'s profile image
Richard S. 
on Birdeye

2 years ago

Every person that I worked with at PennyMac was extremely friendly. I can't stress that enough. They employ a really great group of people. I received responses to e-mails and phone calls quickly and accurately. Overall, it was a great experience. 

Howard Hughes J.'s profile image
Howard Hughes J. 
on Birdeye

2 years ago

I'm a current customer of PennyMac, this is my 2nd refi with PennyMac. Each time nice and smooth. PennyMac worked around my schedule. I highly recommend their services. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.