This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Other than the delay on title, everything went as expected.
Robyn was very professional and answered all my questions. And if she didn't know the answer she quickly found the answer. She made the process stress and hassle free. Robyn's customer service was impeccable and it was a joy to speak to her literally every week.
Poor communication, poor job scheduling the closing signing and overall more stress/much longer then expected
Thanks for the 5 star service
I know that covid has effected almost every work place. If Tracy wasn't available, another person was always super helpful! It was sort of a crazy closing due to covid hitting the closing place as well, but we got it done!
Everything went very smoothly (once it was clarified that not all green cards have expiration dates) and the process was completed ahead of time.
Good service
Working with the members of the team was great. Had consistent communication throughout the process. Only complaint I have is instead of paying creditors directly or depositing funds into my account i received paper checks. So now i am having to research where to send these checks and have to pay for certified insured shipping for each check. Hopefully in the future penny mac will rethink this process.
Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.