This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and friendly kept me updated
Working with the members of the team was great. Had consistent communication throughout the process. Only complaint I have is instead of paying creditors directly or depositing funds into my account i received paper checks. So now i am having to research where to send these checks and have to pay for certified insured shipping for each check. Hopefully in the future penny mac will rethink this process.
Edward was very patient with me while I asked a million questions and even brought my Mom in on the calls. He made sure I was understanding each and every process before I signed anything. He was available every time I called outside of when he wasn’t in the office or he called me right back. He was the best person for me to work with in my opinion.
Greatest customer service ever received . The communication was excellent over all and was updated constantly which kept me in the loop. Definitely will send future costumers
Some confusion between PennyMac and the title company re: home survey info, loan payoff process, etc., but overall, great!
Good rates and friendly help throughout the process.
Goodjfjfjfjjfjfjfjjfjfjjfjfjjfjfjjfjfjkf
I had the best experience. Everything was well explained, always kept me informed on what was happening. I definitely will recommend friends and family to Nathaniel.
Accurate and timely sums up my experience. Document exchange process was simple and exact. I closed a week in advance. I was contacted weekly to update me on the process and status.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.