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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Having a person who is in charge of an account is great until they are gone for any amount of time and there is no one to help finish your process. Specifically, Tenille was away at the end of our loan process and the other people I spoke with had no idea about my loan or the specifics with my closing. It wasn’t until I reached out to Jessica that anything was accomplished. I was told multiple different things by different people. I asked about the appraisal many times, during which I was told that they were moving it up. Th... read more
Quick and friendly kept me updated
Kelvey was very helpful when I had trouble sending documents. Great job!
Some confusion between PennyMac and the title company re: home survey info, loan payoff process, etc., but overall, great!
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I had the best experience. Everything was well explained, always kept me informed on what was happening. I definitely will recommend friends and family to Nathaniel.
5 stars .. Sandrea is very helpful and friendly. Went above and beyond
Accurate and timely sums up my experience. Document exchange process was simple and exact. I closed a week in advance. I was contacted weekly to update me on the process and status.
GREAT! Very helpful and good communication
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.