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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Shane T.'s profile image
Shane T. 
on Birdeye

2 years ago

Having a person who is in charge of an account is great until they are gone for any amount of time and there is no one to help finish your process. Specifically, Tenille was away at the end of our loan process and the other people I spoke with had no idea about my loan or the specifics with my closing. It wasn’t until I reached out to Jessica that anything was accomplished. I was told multiple different things by different people. I asked about the appraisal many times, during which I was told that they were moving it up. Th... read more

Karyn P.'s profile image
Karyn P. 
on Birdeye

2 years ago

5 stars .. Sandrea is very helpful and friendly. Went above and beyond 

KOBI P.'s profile image
KOBI P. 
on Birdeye

2 years ago

GREAT! Very helpful and good communication 

Gladys K.'s profile image
Gladys K. 
on Birdeye

2 years ago

She is AWESOME the work Communication Follow up and Just Pure Professionalism. Thank you 

Anthony W.'s profile image
Anthony W. 
on Birdeye

2 years ago

Robin was professional, with great customer service. 

Rebecca L.'s profile image
Rebecca L. 
on Birdeye

2 years ago

Danyell has amazing to work with. From the minute we connected on the phone, she has been so pleasant and ready to answer all of my questions. She has taken so much care and time with me and our refinance. I just can't say enough great things about her. 

Stanley B.'s profile image
Stanley B. 
on Birdeye

2 years ago

Closing went very smoothly. 

Raymond T.'s profile image
Raymond T. 
on Birdeye

2 years ago

Theresa Henry was also very helpful and did a wonderful job ! 

Oscar B.'s profile image
Oscar B. 
on Birdeye

2 years ago

These are among the things I expected to be handled properly and I am happy to say that they were taken care of perfectly. * Loan term, loan amount and interest rate. * Estimated amount of money you'll pay on your loan each month. * Closing costs, which include origination, underwriting and government fees. * The amount of money you'll need to bring to closing, also known as cash to close or the amount that will be disbursed to you. * Loan disclosures. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.