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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsSome confusion between PennyMac and the title company re: home survey info, loan payoff process, etc., but overall, great!
Good rates and friendly help throughout the process.
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Robin was professional, with great customer service.
Great communication, great attention and follow up.
Process was relatively easy. Delay by appraiser affected closing date. Last minute info requests delayed closing a little. All was good.
I liked the weekly update that Iam provided. He was also able to answer my questions expeditiously. Although I am not very good at working with new technology the process was fairly simple once I had learned my way around the system.
Title company did not have all (Proceeds authorization form) the documents necessary to close. To this date we have yet to hear from them how to get the proceeds to us.
Closing went very smoothly.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.