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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Title company did not have all (Proceeds authorization form) the documents necessary to close. To this date we have yet to hear from them how to get the proceeds to us. 

Carlos R.'s profile image
Carlos R. 
on Birdeye

2 years ago

Good service and communication, the closing was not smooth. 

Lisa H.'s profile image
Lisa H. 
on Birdeye

2 years ago

I received conflicting emails from a different person than Jacob and when I tried to clarify what was going on no one knew what I was talking about. 

Brittina K.'s profile image
Brittina K. 
on Birdeye

2 years ago

Robyn was wonderful to work with and responsive with all questions asked. 

Mitchell M.'s profile image
Mitchell M. 
on Birdeye

2 years ago

Michelle was great to work with during the process of refinancing our home loan 

Emily W.'s profile image
Emily W. 
on Birdeye

2 years ago

Easy and fast 

Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

2 years ago

On the day of the close, the rep was 90 minutes late and offered no apology for it. This needs to be addressed. 

Shinny A.'s profile image
Shinny A. 
on Birdeye

2 years ago

The whole experience was really great. 

CHRISTINE S.'s profile image
CHRISTINE S. 
on Birdeye

2 years ago

There was confusion on the original agent communicated as to what was actually needed by the closing officer. I was told some of the documented material were waved and then the closing office had to keep checking with the original agent for clarification. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.