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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Penny Mac took the stress out of the process from me with their mortgage knowledge and explanation of how it will get done.
On the day of the close, the rep was 90 minutes late and offered no apology for it. This needs to be addressed.
Very happy with all communications and the time we closed!
Zanetta Hoffman was very pleasant, professional and clearly understood when we made phone contact with her......other times when we needed to forward concerns to the "MAC Team", things were not always handled as clearly and professionally as expected.
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Everyone was great to work with and made the process easy and seamless.
This is one the most nicest and smooth refinance I ever had. I definitely recommend Pennymac. A++++
The whole experience was really great.
There was confusion on the original agent communicated as to what was actually needed by the closing officer. I was told some of the documented material were waved and then the closing office had to keep checking with the original agent for clarification.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.