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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The entire process was clearly explained. The site was easy to navigate and everyone I had contact with was courteous and helpful.
Great process.
This was hands down the nicest, friendliest, and most efficient customer service representative I have EVER encountered. Kelvey Becks provided exceptional customer service throughout my loan process. He took ownership to ensure that my loan not only closed, but in a timely manner. Kelvey takes a true interest in his client to address all questions and concerns. Pennymac is blessed to have a person like him on their M.A.CTEAM. Barrett’s
Reymond checked in weekly and followed up with every question we had. Excellent service!
Would like to take a moment to thank Pam Wilcox for all of her help with my new mortgage. It was a great experience and I couldn’t ask for a nicer person that genuinely cared that everything closed as smoothly and as quickly as possible. I will always want to work with her anytime I can. She is the best! Thank you so much Pam! Sincerely, Jay Morris (James)
Cindy was very clear and informative in what we needed to do in order to close on our home! She was great!
Friendly and professional
Kayla was a joy to work with and made this process smooth
NANCY ALAIN was great and fast. The first loan closer assigned BELINDA was terrible, wrong names, requests for same documents, Never at her phone. SHE SERIOUSLY needs more training. I am sure glad Nancy was finally assigned
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.