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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Very happy with all communications and the time we closed! 

Warren Mitchell J.'s profile image
Warren Mitchell J. 
on Birdeye

2 years ago

Zanetta Hoffman was very pleasant, professional and clearly understood when we made phone contact with her......other times when we needed to forward concerns to the "MAC Team", things were not always handled as clearly and professionally as expected. 

Lyndsae K.'s profile image
Lyndsae K. 
on Birdeye

2 years ago

Devin was really nice and I appreciate that. 

Lisa MARTHA C.'s profile image
Lisa MARTHA C. 
on Birdeye

2 years ago

........................... 

Patrick Vereb J.'s profile image
Patrick Vereb J. 
on Birdeye

2 years ago

The entire process was clearly explained. The site was easy to navigate and everyone I had contact with was courteous and helpful. 

Christopher B.'s profile image
Christopher B. 
on Birdeye

2 years ago

This was hands down the nicest, friendliest, and most efficient customer service representative I have EVER encountered. Kelvey Becks provided exceptional customer service throughout my loan process. He took ownership to ensure that my loan not only closed, but in a timely manner. Kelvey takes a true interest in his client to address all questions and concerns. Pennymac is blessed to have a person like him on their M.A.CTEAM. Barrett’s 

John P.'s profile image
John P. 
on Birdeye

2 years ago

Great experience! 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Would like to take a moment to thank Pam Wilcox for all of her help with my new mortgage. It was a great experience and I couldn’t ask for a nicer person that genuinely cared that everything closed as smoothly and as quickly as possible. I will always want to work with her anytime I can. She is the best! Thank you so much Pam! Sincerely, Jay Morris (James) 

Donald H.'s profile image
Donald H. 
on Birdeye

2 years ago

Cindy was very clear and informative in what we needed to do in order to close on our home! She was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.