This profile has been claimed by the business owner or representative.
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsEasy, quick and efficient.
Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered.
your agents were knowable and very helpful
Penny Mac always does a great job when closing my loans
Patrick Peavy was my contact throughout the entire time until the very last. Patrick was awesome to work with and made the process much easier. We had several delays due to our buyers not able to close when expected. Patrick worked with us and kept checking on the progress of our sale. Nancy phoned at the last to tell us she would be our contact now. I only spoke with her one time.
Michelle was very personable, professional and prompt for our appointment.
From start to finish the process was smooth!
I was told there would be no closing costs. Then the closing costs were $5,000. The next week they were $6,000. Once we refused to pay that, they lessened to $400. That tells me that the fees were not necessary and makes me feel like pennymac was trying to squeeze any amount they could from me
Penny Mac overall was great and every time I called everyone was super helpful. This survey was based on Kristy and I only spoke to her once and could never get in touch with her again.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.