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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire refinancing process was very smooth, communication was clearly given and expectations were met
De'Loria was great to work with and very informative.
Customer service delivered
Deon was always pleasant and understanding over the phone. He was quick with his responses by phone and email. His explanations of the process was clear and always answered my questions and concerns effectively.
Five stars
Responsiveness
De'Loria was exceptional.
Speed and ease of uploading documents, communicating with both loan associates, and setting the expectation for the entire process.
Everyone and especially Michelle were always helpful and knew what was needed which made the process easier and pleasant.
PENNYMAC has a 4.4 star rating with 6,783 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.