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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Marchella A.'s profile image
Marchella A. 
on Birdeye

2 years ago

My refinance experience with PennyMac was great from beginning to end. I had a positive customer service experience with everyone I worked with throughout the process. And this includes all my interactions with Michelle Lofton. She was very always very courteous, pleasant, professional, and thorough. She kept in constant contact keeping me updated on the status of my refinance process. She always alerted me of any tasks I needed to complete in DocuSign to make sure my process kept moving along. And always ensured to as... read more

Jeffery F.'s profile image
Jeffery F. 
on Birdeye

2 years ago

When documents need to be signed by more than one person, send them the electronic documents and don’t make them print them out and send back to y’all. 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

James was helpful and encouraging 

Stanley B.'s profile image
Stanley B. 
on Birdeye

2 years ago

De'Loria and James Bushing were absolutely wonderful throughout the entire process. Everything went so smoothly and the communication was excellent. Couldn't have asked for things to have gone better. 

Gary P.'s profile image
Gary P. 
on Birdeye

2 years ago

Everything went great. 

David H.'s profile image
David H. 
on Birdeye

2 years ago

Overall communication and easy process were great! 

PAUL H.'s profile image
PAUL H. 
on Birdeye

2 years ago

Clear and accurate 

Thuy R.'s profile image
Thuy R. 
on Birdeye

2 years ago

Very pleasant,and professional 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Clear, concise, and timely communication made the process go smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.