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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Edwin A.'s profile image
Edwin A. 
on Birdeye

2 years ago

Nathaniel was very professinal and keep his promise on getting back to me in a timely matter.. if it wasnt for nathaniel and ashlyn this whole experience wouldve been alot worse then it orignially was when I was assign a ms. Wiggins, she was not professional nor did she know what she was doing. Agaon thanks to Mr. Orozco that made the ending of my process smooth. 

Joe C.'s profile image
Joe C. 
on Birdeye

2 years ago

Communication. I called twice to find out about the closing. I received a date on the second call. I did not find out where the closing was to take place until 8PM the night before the closing was to take place. I have not been made aware of the funding process and have received no information as to what the next steps are. 

Edward B.'s profile image
Edward B. 
on Birdeye

2 years ago

PennyMac and staff are great. Everyone involved made the process easy and stress-free. 

MICHELLE S.'s profile image
MICHELLE S. 
on Birdeye

2 years ago

I like the weekly checkins from Noah. It often prompted me to ask questions or concerns that I had. I love working with Penny Mac. This is our 3rd loan, and I’ll continue with PEnnyMac as long as I can. 

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

The appraisal process held up our closing. I don’t believe this is a reflection of PennyMac, but it was frustrating to get not get it completed in a timely fashion. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

2 years ago

Michelle was awesome. She reached out every milestone and kept me in the loop with each step. She was knowledge as she was able to answer every question without having table an item. 

Tony N.'s profile image
Tony N. 
on Birdeye

2 years ago

It was very pleasant working with Nate and Amy Vollmer. Thank you to the whole Mac team, god bless you all. 

Chad K.'s profile image
Chad K. 
on Birdeye

2 years ago

Very easy to deal with 

Donna B.'s profile image
Donna B. 
on Birdeye

2 years ago

My 2 primary contacts were most helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.