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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process went well except they requested me to send in the same documents after i sent them in multiple times. Otherwise all went well.
I requested emails multiple times, as I work remotely and am not able to easily accept phone calls during the day and had to interrupt business calls multiple times to respond to questions. I can more easily respond to Email communications which were never received. Also, I scheduled my closing using the tools provided, but the times/location were not followed, as well as my phone number was not used, they called my wife's phone. I am not sure that was her responsibility. She was great in answering questions, and it was ove... read more
The PennyMac portal and updates made the process so easy. We always knew what to expect. Nathaniel was quick to respond to any questions or concerns that I had.
It seems that with the current market that there was not a real sense of urgency to get the loan closed. With it being a refi I was surprised and not particularly pleased that PENNYMAC chose to use a new title company. These fees seemed a little high also. If I ever need another mortgage loan I will most definitely shop more.
Overall flawless and great expiernece. We use PennyMac from the get go and they made refinancing super easy and pain free
The entire process was easy, smooth and no pressure until the closing.
Everyone was helphfull.
Noah helped us with every questions and was pretty responsive
It took a bit longer than expected but Deon kept me updated on the progress. Overall, it was a smooth experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,789 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.