PENNYMAC

Marla O. 

on Birdeye

3 years ago

I was mostly assisted by Susanne. She gave great details and reviewed my application thoroughly. 

Colton R. 

on Birdeye

3 years ago

Jake and Cynthia were incredible. The process was smooth and very clear up until Nancy Alain became involved with my mortgage. I'm extremely disappointed in her disregard to any questions I had and her dismissive behavior towards me throughout the final 2 weeks of my mortgage process. Other than my experiences with Nancy I was highly satisfied with pennymac! 

Ronnie W. 

on Birdeye

3 years ago

Smooth process 

Alisha M. 

on Birdeye

3 years ago

De'Loria was amazing to deal with. She was quick when there was an issue she got it fixed and quickly. While doing the process she remembered even that I was going away for a week and she even asked me about it. That is customer service. She was amazing to work with. 

Shelly C. 

on Birdeye

3 years ago

Tracy was amazing and she did great! Other interactions with penny mac were just not there. 

Damita K. 

on Birdeye

3 years ago

everything went well and in a timely manner 

JAMES N. 

on Birdeye

3 years ago

for the most part the process went very smoothly 

Addison C. 

on Birdeye

3 years ago

Not Applicable 

Dallan E. 

on Birdeye

3 years ago

Eriberto helped fix the issues that the underwriting team couldn’t seem to figure out. He is the reason I did not back out and go with a different lender because he assured me my rate would stay locked and he did everything in his power and ability to move things forward. I cannot express how grateful I am to him for his patience, understanding and ability to stay composed. Not once did he fray from that composure. A true professional and deserves to be recognized for it!