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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The overall experience was helpful and pleasant.
very smooth experience.
The whole process was very smooth and communication process was very good. We closed much faster than I expected., which was a nice bonus! This is my 3rd loan with PennyMac, they always do a great job.
quick responses and great customer service
Communication was unclear and untimely. Many mistakes. Documents incorrect. EXTREMELY LONG TIME TO CLOSE! Management was made aware of mistakes and laughed them off. Documents requested multiple times. Seemed like no one had any idea how to handle our refinance.
Friendly and efficient
Was good, pleasant. Better then the last lender.
Sandrea did very good
Patience of team members, pleasantness of all communications, and willingness to seek answers when I did not understand a question. The whole process went smoothly and more quickly than I've every experienced in the past.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.