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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There’s still an issue with My taxes
Just ok. Did what was expected
No communication from processor or loan officer about tasks and progress within the process. Reached out multiple times just to get updates and feedback. Frustrating from complete lack of communication on all ends. Will be refinancing again in 6 months just to acquire a more competent mortgage company.
5 Stars. Penny Mac helped us secure a much lower interest rate than our previous mortgage and this is by far the smoothest refinance I have ever done. Working with Jesse Ramon was a pleasure. His level of communication and assistance far exceeded my expectations. I did have a few issues with the portal. Jesse would request certain documents and when I uploaded them to the portal it was difficult to confirm they were received. Not a huge problem and I would do it again without hesitation.
I was verbally told interest would freeze for two months during a refi, then over contract shown it wouldn't. I was given a 0900 refi signing appointment but no one showed and got a call at 1015 that someone I never heard of would be coming to my house to sign the docs. I had to go through a whole refi process for a changed interest rate when pennymac should be able to handle that infernally. Pennymac also couldn't have their estimators talk with their assistance team during one call session.
Everything went smooth and in a timely manner
All good!!
I can not Thank PennyMac enough. I love you guys. Kristen Griffin you made the experience wonderful, under the COVID-19 circumstances. PennyMac Team made my Year, working so hard to complete the entire process. You encouraged me so much, trying when I did know if is was going to happen. Penny Mac you do not know what it meant to me & my family. Thank you. Anthony Vargas
Everything was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.