This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Experience and speed is what made this a very enjoyable process thanks
I think this has been by far the best experience I have had. Ms. Washington was very professional and she updated us on the process the entire time. I would definitely recommend Penny-Mac to my family and friends. She dedicated time after hours so that let's us know that she goes above and beyond for her clients. Job Well done!
The process was great and easy from the very beginning. To start, Reid Wright is amazing! He is prompt, professional and just overall great at what he does. Rachel was a God-send... checking on us to ensure we were ok, understood the process and to set up the closing. The girl sent to close us (I am so sorry I cannot remember her name) was also amazing! She explained everything so well, provided examples when requested and respected our home & the social distancing/ COVID situation we are in.
Blen was amazing!
Wasn't Happy about the Notary's COVID-19 disclosure - stating she (company) wasn't liable for transmitting COVID-19 in our house. We elected not to sign.
Had a few issues at the last moment, but were not caused by Vonnye or Penny-Mac. Vonnye and her manager really stepped up and helped us finalize the closing even though the delays were not on their end. It was a stressful time for the family, but cant express how much they helped. Previous mortgage was with Penny, new mortgage is with Penny happy to be lifelong customers.
I originally had my home loan through Penny Mac and decided to refinance with them once interest rates dropped. The process was easy and they reassured me that I would be able to get the best rate with them. They did however take a bit longer than 30 days, but in the end they refinanced my home at a lower monthly cost. I recommend Penny Mac to anyone I know in the market for a home!
All call's were recorded !! Just listen or read the notes. I just want to put the experience behind me.
Loan agent was deceptive
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.