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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsIt was just a great experience all around.
Ashley Tolliver was a great communicator. If I sent her an email she would respond immediately, in minutes, every time. Robert Dickey was very pleasant to work with and was very flexible. Any time I wanted to change something or had a question it was no problem for him. Really a great experience and I believe the process only took about 30 days!
My biggest complaint was the increase of the APR from the original loan disclosure to closing with limited explanation of why? Overall I appreciated the process as I knew the folks I worked with were swamped with refi's while dealing with challenges from coronavirus.
Kristen, Juan, and the MAC team are superb enablers. They met my expectations throughout the entire process. I will definitely do business again with this impressive team. Thanks a million!
The people were great and so was the service.
From beginning to end the process was easy, the people knowledgeable and friendly. I appreciated being able to sign documents online and upload all required documents. Even the in person signing our closing documents, during the carona virus, was quick and easy. Thanks.
Was easy and quick, even during a pandemic!
Fast, simple and easy.
Good service.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.