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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had trouble what U wanted regarding the Termite inspection. Information wasn’t clear. It took multiple calls from us 2 C what U needed. No 1 explained how we were 2 receive the money until the last minute after we inquired.
Well done.
There were problems with the quoted interest rate matching the Loan Estimate paperwork. Also, there were problems with communicating what would come next in the process, such as a pay out letter. Finally, at closing the closing cost did not match the Loan Disclosure paperwork. However, in all of the above problems, the problems were addressed and the objective of attaining a lower interest rate on our mortgage was achieved.
Better communications. Explain what and why documents are necessary. Explain what is the buyers forms and what is the realtors.
I had asked a question about bringing money to closing and was not given a correct answer.
I'm being asked to complete a survey for Jacob rogers, whom I've never met nor spoken directly to. So what would be better is, allow us to ignore your request for a survey, choose not to complete it, and not receive daily emails asking for me to complete it.
Seamless process. Highly recommended!
Process was easy and seem less throughout.
Great service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.