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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Barry R.'s profile image
Barry R. 
on Birdeye

4 years ago

The team did a great job keeping me informed , so there wasn’t any surprises. Did an awesome job 

GARY S.'s profile image
GARY S. 
on Birdeye

4 years ago

PennyMac was great to work with. They moved very fast on my refinancing and even moved my closing date a week earlier than expected. 

Leonardo Piazza I.'s profile image
Leonardo Piazza I. 
on Birdeye

4 years ago

My loan with Penny Mac was smooth and easy. With COVID 19 everywhere, my wife and I did everything online. I was able to scan all my forms and use the secure website to send them to the proper team. At each turn I received an email communication or phone call to inform me that they received my paperwork and what was next. I to thank my M.A.C. team and tell them what a great job they did. 

Sherman S.'s profile image
Sherman S. 
on Birdeye

4 years ago

My biggest complaint was the increase of the APR from the original loan disclosure to closing with limited explanation of why? Overall I appreciated the process as I knew the folks I worked with were swamped with refi's while dealing with challenges from coronavirus. 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

4 years ago

Thank you 

JOSEPH M.'s profile image
JOSEPH M. 
on Birdeye

4 years ago

Great 🤩 

DIOSDADO C.'s profile image
DIOSDADO C. 
on Birdeye

4 years ago

From the start of the refinancing application, the process was explained to us in details of what to expect. We get updates or status of our loan application occasionally. The loan process was smooth and was closed on time as promised. Kudos to the Pennymac team especially to Ms. Elizabeth Estrada for keeping us updated regularly. I would highly recommend Pennymac to my friends for any home loan or refinancing. Thanks for the awesome service. 

DANIEL H.'s profile image
DANIEL H. 
on Birdeye

4 years ago

No comment 

JOSEPH B.'s profile image
JOSEPH B. 
on Birdeye

4 years ago

the professional way claim way handled 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.