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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThe team went above and beyond, especially Roberto, and Elizabeth.
My refinance has closed but the PennyMac site still shows that my monthly payment amount has not changed. The May 1, 2020 payment will be due soon, so how much will I need to pay? The refinance process was excellent except one form seemed confusing. "Payment Demand Statement" seemed to not have clear explanations as to what I needed to do, yet penalties where mentioned if payment was not timely. So I sent the next monthly payment to avoid penalties and of course this generated another new
Rachel was great. It was a pleasure. The made the process comfortable and streamlined. Thank you.
Very good experience
Good service
Everything
Great experience
Jacob was very knowledgeable and had a awesome personality. I'm sure the virus situation delayed a lot of things which made it difficult but overall it was a great experience thanks Jacob
Charles Mason and the entire PennyMac team working on our refinancing were amazing. They were not only expertly professional, extremely efficient, and always clear in all the processes and communications required to complete our transactions, they were extremely personable, friendly, and caring in everything they did with us. They made the whole refinancing endeavor easy, painless, and flawless. They always made us feel in the hands of not only gifted professionals, but trusted friends.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.