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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Thank Jesse for helping us with the process! We know you worked hard on it.
I dealt a number of people during the process. But the one who stood out the most was Bien Alemu. She was prompt in her responses; always let me know when she received requested documentation. She was courteous and attentive. She was a pleasure to work with. She is a definite asset to your company and should be managed accordingly
The team was very knowledgeable and very patience. Ms. Tameka Wyatt was fun to work with making us feel comfortable especially since everything is done online.
Information was given in a timely fashion. Thank you.
Very easy refi, super helpful people, no hassles, on time...super job
The processing was delayed because documents that were submitted were not reviewed in a timely manner
It was fast and painless
Thank you PennyMac for making my home refinance nearly stress free.
There were problems with closing our loan, no one from Penny Mac called to answer what the problems were and when they would be resolved. My wife made several calls to Penny Mac to get answers, several Penny Mac employees stated they would call back with answers no one ever called back including managers. Finally I got to talk to a Kim a manager she did follow through and final got the loan to close. Your customer service is very poor, communication is very lacking.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.