This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Everything was smooth and quick. My agent stayed in touch with me the whole time to keep me updated.
I called several times within the last few weeks before the estimated closing date to check on the status. I was told that my MAC team was waiting to hear back from a lender that I have to get clarification on a loan. I was never reached out to to help with this and I was able to provide documentation for clarification. This went on until a few days before the expected closing date. The PUD Rider was left out of closing docs and then I was told to sign it and email back last minute.
the experience was very professionally handled and my contact was timely and to the point.
The process was accurate and smooth
Great team very willing to find and get you the best rate or best thing possible. VERY EASY PROCESS!!!!!
The overall process was good. However, a couple of documents they could'vould have gotten faster internally than having us get them. And we could never reach them on the phone.
Robert and crew are great this was easy. Thank you penny Mac. Daniel and Amy Foley 👍
Even though the Covid-19 pandemic was in full swing we were only delayed 1 week that was great!!!!
Communication of each step of the process was clear and effective. Loan processing agents were patient in explaining loan options and details which help make the best decision possible. All of my questions were answered in a timely and thorough manner as well. Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.