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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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VICKIE S.'s profile image
VICKIE S. 
on Birdeye

4 years ago

Very good experience 

DWIGHT M.'s profile image
DWIGHT M. 
on Birdeye

4 years ago

Good service 

JEREL A.'s profile image
JEREL A. 
on Birdeye

4 years ago

Everything 

Joshua P.'s profile image
Joshua P. 
on Birdeye

4 years ago

Sharon Sidhu was very easy to deal with and made the entire process run very smooth. Any questions I had were answered promptly. Sharon was extremely friendly and professional. She is definitely an asset to Penny Mac. Thank you for having such a professional on your staff. 

Lavell W.'s profile image
Lavell W. 
on Birdeye

4 years ago

It seems in the 3 months it took to get the loan processed we would receive weekly calls telling us that our application was pending. When it was time to close the closing document was not what we agreed to. The week before closing we had several questions with the loan processor and the account representative to which no one responded to our emails. This is the last time we will obtain and type of financing needs with Pennymac and will not recommend our friends and family to use Pennymac. 

Darren U.'s profile image
Darren U. 
on Birdeye

4 years ago

Everything was smooth and quick. My agent stayed in touch with me the whole time to keep me updated. 

HOWARD DILLARD S.'s profile image
HOWARD DILLARD S. 
on Birdeye

4 years ago

the experience was very professionally handled and my contact was timely and to the point. 

ROOSEVELT KING S.'s profile image
ROOSEVELT KING S. 
on Birdeye

4 years ago

The process was accurate and smooth 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

Timeline was as communicated. Process was not overwhelming, especially during the last days. FYI, I recommend the staff work better to confirm receipt of requested items after submission. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.