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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Ashley is a very professional loan officer, she is also detail oriented. I felt very comfortable work with Ashley, she made the whole processing over the phone clearly and easy to understand. Thank you Ashley, thank you for helping me re-financing the loan! God Bless!
everything was absolutely wonderful, except at the time of closing i had to write a check for an amount i had opted to have folded back into the loan amount. it wasnt a disaster, just unplanned for and unexpected. we were a little embarrassed that we werent prepared. it all worked out in the end. Terrence and Charles were absolutely first class, very proffessional and very friendly.
It was the easiest process for buying or refinancing I I’ve ever been involved in!!
Start to finish it was easy. Floyd Turner and Elizabeth Estrada took great care of me.
Better communication when my closing gets cancelled by a no call no show, 3 times.
Depend too much on email and the portal; received conflicting closing pdocuments and incorrect information; closing docs had different information than what was verbally promised; had to drive 75 miles one way for closing; I know it was a difficult time time, but contingencies should be planned for.
Was very good working with Jason and the penny Mac team. All went well and in a quick time frame. Am thankful
Great experience , timely even in the throws of COVID19.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.