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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,784 reviews
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Robert M.'s profile image
Robert M. 
5 years ago

Joshua and Tameka were extremely knowledgeable and courteous while navigating me through the VAIRRL. Thank you for your continued support and for meeting y families mortgage needs. Please stay safe and healthy. 

DARYL W.'s profile image
DARYL W. 
5 years ago

Better communication and follow up. 

ROBERT M.'s profile image
ROBERT M. 
5 years ago

Andrew Simon was key to a great success! Bob Meehan 

PETER S.'s profile image
PETER S. 
5 years ago

Great communication, lots of help when needed. 

JOHN R.'s profile image
JOHN R. 
5 years ago

they did a great job 

PATRICK W.'s profile image
PATRICK W. 
5 years ago

Very easy process, as we had an existing loan and Penny Mac treated us with a high level of customer service. 

Arthur A.'s profile image
Arthur A. 
5 years ago

Tameka was great. She communicated well but did not receive communication from other departments and agencies. She was not notified of closing reschedules and notaries were not in contact with her about time frames, and cash to close. 

RYAN K.'s profile image
RYAN K. 
5 years ago

Closing was very fast - documents were incorrect though. 

Celeste H.'s profile image
Celeste H. 
5 years ago

Jason Stevens was excellent and proficient. Responded to calls in timely manner and gave honest and helpful information, and helpful direction. However, Marquez Luck was another story. His lack of communication was noteable, explanations were poor, difficult to reach him, and requested documents numerous times after they had been submitted initially. Requested another agent. but could not get one. He may have worked hard, but I was totally frustrated with him throughout the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,784 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.