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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The professional PennyMac staff handled the business of refinancing in an efficient and capable manner. Each of them was polite and knowledgeable. They also laughed at my stories.
Simple and fast. Thanks.
Everyone from the very first phone call, to Jason, to the person who came to our home with the documents to sign on a Saturday. Everyone was thorough and explained things in simple terms. Everyone was professional in that they told us exactly what was going to happen and it did. They made it so easy for us. I’m glad we have our loan with Pennymac.
Kali Thompson and Affan Khwaja made our loan refinance experience super easy. I am so glad that we worked with them. Both Kali and Affan patiently answered my numerous questions each time I called for an update. They were both extremely professional. Kali was very conscientious and worked hard to ensure that our closing took place on time and that all necessary documents were correct. We truly appreciate their hard work and dedication to providing outstanding customer service!
It was a friendly and well planed experience . Thank You !
Very smooth process with no deviation from what our initial contact "promised" process and timing.
The communication and timing.
More communication with my agent and a direct line to call him would have been less stressful.
Everything!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.