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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsEverything went well even with the virus going around. Thank yoy
The process was fast and simple!
These are unusual times given the Covid19 situation. Rob was very responsive when I reached out with a question. I was not able to fully understand how the loan payoff would occur, specifically my role in making these payments. I am disappointed that the cash payout amount could not be directly deposited in my bank account. I was issued a check based on how "small" the payout was; that was the closing Atty. comment. Unfortunate the process could not be electronic. DE law for notary issue
N/A
Very timely
Blen made my experience great, give her a raise!!
Great experience.
We felt jerked around throughout the entire process. Our loan officer gave us a pre-approval only to retract it because they didn't get the right documents after we put an offer on a home. After a lengthy struggle and phone tag we finally got a final approval only to have it pulled. One hour before closing they were still trying to chase down employement verification. The only positive is that our loan handlers seemed kind. That said, the entire process was stressful and I wouldnt recommend.
The overall process was super easy and exactly as described. No surprises.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.