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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our Mac Team was great and very friendly. It was a very easy process. I liked that she kept calling to keep me updated on the process and see if I had an question.
The information requested was always vague. I would reply to the emails without getting a reply. It was more difficult as I had to figure out why things were as they were! This is a very stressful thing to do, let alone vague information! I run my own business and I am a communicator. I would either want, or give, too much information than not enough! I don't know if this was singular, to the individual processing the loan, or if it is that way across the board?
Overall good
There were delays at EVERY step of the process. I initiated the process in January and still today (April 9) DO NOT HAVE MY Money. 3 week delay for appraisal, 2 week delay for notary and then no communication about closing. I finally called and got bad information from a woman that told me all is well and it should find tomorrow-wrong again. I had to call Ronald and he forwarded me another document I had to sign in order to close. Very frustrating process. Ronald Love was the only person I trust
Blen made my experience great, give her a raise!!
Great experience.
The process went pretty smoothly and I would recommend PennyMac. The only issue was the Quick Claim Deed was not clarified and now I have to hire an outside attorney to handle this for me. When beginning the process I was advised one thing and then at closing it was something different. This will be an additional cost on my part.
Everything went so smooth on our loan. We were already with PennyMac and knew that you would take care of us well. THANK YOU!
Good job
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.