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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great experience.
We felt jerked around throughout the entire process. Our loan officer gave us a pre-approval only to retract it because they didn't get the right documents after we put an offer on a home. After a lengthy struggle and phone tag we finally got a final approval only to have it pulled. One hour before closing they were still trying to chase down employement verification. The only positive is that our loan handlers seemed kind. That said, the entire process was stressful and I wouldnt recommend.
Great Customer Service
The process went pretty smoothly and I would recommend PennyMac. The only issue was the Quick Claim Deed was not clarified and now I have to hire an outside attorney to handle this for me. When beginning the process I was advised one thing and then at closing it was something different. This will be an additional cost on my part.
Everything went so smooth on our loan. We were already with PennyMac and knew that you would take care of us well. THANK YOU!
This was absolutely the worst experience I have ever dealt with. Pennymac is hard to deal with. I absolutely do not recommend them.
Good job
From start to finish feel like I was giving Cricket customer service. The rates were very competitive and and it was honestly the best offer I received. The close was simple and quick.
THE PEOPLE I WORKED WITH WERE PLEASENT AND VERY HELPFUL . THANK YOU !!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.