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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I was told that there would be no closing costs at the end of all of this due to having a VA loan. However, at the end I was already committed to the whole thing and where turning back would have been impossible for me, only then was it sprung on me that I would have to owe a little over $300 at the time of closing. Then as if previously rehearsed, the agent offered to pay half of the amount if I paid the other half. That's unfair to do to someone. Soured the whole process. Disappointing.
great service quick refi!
Great service.
The entire m.a.c. Team was very professional and polite. Definitely a pleasant experience
This was a very easy process. Even when I forgot something, the customer service was excellent.
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Everyone was great to work with and the was there when I need someone.
Thank you Jordan and the entire team!!
Promises made by different people about no out of pocket costs didn't happen, so the manager had to get involved. With the delays in getting to the right people my closing fell into the next month so I had to get new documents and new payment amounts created.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.