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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Procees was well explained up front and closing funds were clearly communicated.
very kind prompt knowlegable personnel thanks greatly from and old combat veteran
Convenience was great and the speed with which everything happened was super.
Smooth experience, no hiccups. Took care of all concerns.
We were told the day of closing that Lolita employment had not verified. The email was sent to Lamont email, but during the entire time of the loan process the emails were sent to Lolita email. Lamont does not have his phone or access to his personal email account, because he works in prison. We would have never known when we did that verification of Lolita’s employment was needed and the closing would have been delayed. As of today 1/19/2020 we still donot have our money.
communication was clear and precise and accurate....I could not have asked for anything better . Thank you
Marques Lusk was very rude to me on the phone and hung up on me before I could finish. He was unprofessional asking for my SSN before telling me who he was. He made a decent experience horrible.
There was Miss quoted facts documents had to be done over the amount that was supposed to be given to me was wrong and the closing was passed the 15th from what I understand causing me an additional interest and late fees very bad on handling combat veterans loans. I will not use your loan company again. I will let my Veterans Organization know too.
The communication was very pleasant and supportive of your staff, my wife and I thank the PennyMac team for a great experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.