This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Charles was great! But the whole experience with Penny Mac was horrible. I hope to never do business with Penny Mac ever again. I have not been able to reach my loan specialist since she was assigned. Numerous emails and phone calls. Never in office. She would write me a email on Saturday. I would ask for a call back. Or email. Just some sort of communication. Never got it. And my question is why write me on days penny mac is closed?
I was unsure as to whether to refinance or not but they proposed an even better loan and rate after looking at my file.
Overall experience was good, but we experience some lag time in the processing stage.
Peter Harris was great and quickly responsive when I had a question or needed info quickly. There were a few other issues and confusion with other people I talked with or had correspondence from, and I was not at all happy with that. I was pleased with the quick approval and funding process, however.
I really appreciate the clear communication from day one. I appreciate the competitive rates and pricing. Most of all, I really appreciate that the PennyMac team heard my concern/need for an on-time close and worked hard to make that happen! I will definitely be using them again!
All smooth process and I was made aware of all that was happening with the loan!
Please develop a list of documents required to close upfront. The problem was the constant back and forth on additional documents which deviated from the original communication. So everyday it was one more thing required.. this went on for (5) days.
Entire transaction was smooth from beginning to end! My second time using Penny Mac!
Jorge made clear and easy to Refinance my house.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.