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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I felt like once I got passed on from Patrick.....communication was poor I had to call many times with questions. I never got the second contacts information....He would call periodically but I would have liked to have more contact to see how things were going. Patrick was great at the beginning I just wish we could have had him all the way through
Eric was absolutely wonderful from the 1st day I called until closing.
Your friendliness, professionalism, and communication.
Haden Grant was a big help also
It was easy. Loved doing everything online
The LO was not patient and when I asked questions to get clarity about the loan numbers he spoke to me as if I should know even though I asked. He did not seem personable as if I was just another loan trying to get done to meet a quota.
Everyone one was very helpful
Name was misspelled on many of the docs. I had to change and initial
The speed at which it was done and your ability to complete the process without bothering me with a need for multiple documents.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.