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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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It was very easy and moved fast.
Good communication super job. Thanks Dwight hunter
My experience was very comfortable and great communication.
I wish the pricess could have been more clear from the begining
Nate and the entire Pennymac team were very helpful throughout this entire process. They went above and beyond to make sure I was satisfied with the entire process.
Adam Key was the worst loan officer I’ve dealt with. He started the process by not clearly detailing the loan costs and APR. He was then unable to give me a reason why my APR was higher than he said it would be before applying (no credit or equity issues). Because of this, I shopped the loan and got a better rate. I asked Adam to price match and he said he would ask and call me back in about two hours. He never called back.
Great Customer Service! tahnks
I have even faxed in the documents to cancel the closing twice and have heard nothing this is along with an email. I do not want to do business with your company and do not want my loan refinanced. I want to stick to the original loan so I can find a different lender/broker. This was a terrible process and I want nothing more to do with Penny Mac entirely. The closing date was months behind, the information represented was inaccurate, there was a lack of communication after dozens of emails
Simple process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.