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PENNYMAC
- Mortgage Lenders
- Fort Worth, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Although my experience was great the survey questions about documents, closing were N/A. My call was about problems with making a payment online.
Everyone involved was helpful and patience. Details were explained in advance to prepare oneself for the paperwork needed. Questions were answered and I enjoyed the friendliness that developed among everyone.
Nothing to report
Insurance was prepaid, as stipulated for closing, but was also included in closing, so paid twice. I didn’t get closing documents delivered in time for close. Had to print them off myself and try to figure out what to sign. It was an absolute cluster
Great experience
As a PennyMac customer conducting a refi was a smooth and easy process.
We were told that we "just need to send xyz" and then asked for additional information several times. A list of everything at the very beginning would have been very helpful and decreased our frustration.
The speed of the process was what I liked the most.
The process could not have been simpler. I called and spoke with a loan officer, and he would put documentation in the portal. He would notify me when/what needed to be done in the portal. Then when the processing was complete, a mobile notary was sent to my house for the closing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 2,652 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.