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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,652 reviews
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Michael K.'s profile image
Michael K. 
3 years ago

Everyone was very professional and made it easy for me to accomplish the refinance on my home. Even considering it was a VA loan I honestly expected it to be more difficult. The only issue I had was understanding my initial loan officer on the phone as there were many cut-outs and static. Not sure what the problem was there, but, we got through it. Other than that, everything was pretty smooth, and I have been extremely pleased with PennyMac from the beginning. Great people to work with and they really seem to understan... read more

Charles M.'s profile image
Charles M. 
3 years ago

Communication was non existent. 

Roel Delagarza J.'s profile image
Roel Delagarza J. 
3 years ago

I wasn’t exactly explained in details on my equity and how it works. I was negative in equity. Also, I was told I was getting some money back. Had to reschedule, then I was told I wasn’t getting money back. I wasn’t told about how my insurance works with my new loan. I’m still negative in equity 

JEFFREY K.'s profile image
JEFFREY K. 
3 years ago

Easy fast process and great interest rate! 

John S.'s profile image
John S. 
3 years ago

MY TAXES ARE OVERDUE AND NO ONE HAS CALL ME BACK IN OVER A WEEK AFTER I CALLED TO REPORT THE PROBLEM. 

Matthew C.'s profile image
Matthew C. 
3 years ago

Better communication, 

ANTONIA G.'s profile image
ANTONIA G. 
3 years ago

She answered all of my questions and was very nice and informative. Will definitely recommend her. 

Rory W.'s profile image
Rory W. 
3 years ago

Tatyanna did an awesome job as did the whole mac team. The loan closed in less than 2 weeks and that was great. I have even referred my fiance and she is currently refinancing her home with Pennymac. 

ROBERT C.'s profile image
ROBERT C. 
3 years ago

The very first lady I dealt with was very unpleasant and told me things that later turned out to be false. I spoke with someone about her but most likely it went nowhere. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.