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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was very professional and made it easy for me to accomplish the refinance on my home. Even considering it was a VA loan I honestly expected it to be more difficult. The only issue I had was understanding my initial loan officer on the phone as there were many cut-outs and static. Not sure what the problem was there, but, we got through it. Other than that, everything was pretty smooth, and I have been extremely pleased with PennyMac from the beginning. Great people to work with and they really seem to understan... read more
Communication was non existent.
I wasn’t exactly explained in details on my equity and how it works. I was negative in equity. Also, I was told I was getting some money back. Had to reschedule, then I was told I wasn’t getting money back. I wasn’t told about how my insurance works with my new loan. I’m still negative in equity
Easy fast process and great interest rate!
MY TAXES ARE OVERDUE AND NO ONE HAS CALL ME BACK IN OVER A WEEK AFTER I CALLED TO REPORT THE PROBLEM.
Better communication,
She answered all of my questions and was very nice and informative. Will definitely recommend her.
Tatyanna did an awesome job as did the whole mac team. The loan closed in less than 2 weeks and that was great. I have even referred my fiance and she is currently refinancing her home with Pennymac.
The very first lady I dealt with was very unpleasant and told me things that later turned out to be false. I spoke with someone about her but most likely it went nowhere.
PENNYMAC has a 4.6 star rating with 2,652 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.