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PENNYMAC
- Mortgage Lenders
- Fort Worth, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were a few small bumps in the road through the process but overall we felt well informed and were kept updated throughout.
Fairly easy process for refinancing. Just seemed to take a lot longer to get it completed than I thought it would. But in the end, everything worked out and we are saving money.
It was good from start to finish everything was good!!!
The e sign and the uploading of requested documents. No sending documents on the mail made it great.
It was difficult because no one really explained the loan and what advantages it contained for me. The tried to add cash to close and that’s not what was told to me in the beginning of the loan process. Mykela was nice and prompt but no one actually explained loan terms. There were several contacts throughout loan, I would have rather felt with just one person it was somewhat confusing. Overall I am happy just a few suggestions to improve.
Everyone was very helpful and did what they said they were going to do. Mykela especially.
The underwriters clearly need a class in COMMUNICATION. The loan disclosure document was incorrect by $1300 Error. I had to make phone calls continuously in order to determine loan status. Your underwriters need to be fired or retrained. All I ever needed was a phone call.
N/a
Although the process from application to closing took quite a bot longer than I expected, the experience I had with the team assigned to my loan was tremendous! Our point-of-contact, Mykela, was absolutely perfect and could not have made it any easier for us. Thanks PennyMac team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 2,653 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.