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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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ALEXANDER B.'s profile image
ALEXANDER B. 
4 years ago

The team was great and answered all my questions! 

MARSHALL M.'s profile image
MARSHALL M. 
4 years ago

Things went smoothly . Very satisfied. 

Gideon L.'s profile image
Gideon L. 
4 years ago

Mykela Gavin helped us out tremendously throughout the process! 

BRUCE N.'s profile image
BRUCE N. 
4 years ago

There were multiple closing errors but Mykela did a good job. Unfortunately, my lender Sarkis Babakhanyan and his manager, Michiko Solon were very disappointing. Sarkis and Michiko were very deceptive and tried to force me to accept terms much worse than originally offered. Only after I threatened to go to your leadership and file a formal CFPB complaint (I still may do this) did they agree to honor my original offer. Please contact me if you want more details. Thanks 

Katherine S.'s profile image
Katherine S. 
4 years ago

Multiple requests for the same documents. Multiple delays in closing. Inaccurate closing docs. Never again PennyMac. 

THOMAS P.'s profile image
THOMAS P. 
5 years ago

- I was re-financing my existing mortgage after only 10 months and felt it was unnecessary for me to provide all of the same documentation (multiple times) in such a short period of time. I feel the appraisal was unnecessary and expensive after only 10 months. - The closing disclosure was almost never correct even up to the date of the closing. The rate I was quoted was incorrect, and the amount of money kept in escrow changed several times during closing. - Closing costs very expensive 

ENRICO G.'s profile image
ENRICO G. 
5 years ago

Faster to close, accurate closing cost and not a difference at closing with no heads up. 

TOMMY B.'s profile image
TOMMY B. 
5 years ago

Jamie was Awesome and. MyKela Gavin was great. I could feel smile through the phone 

NICHOLAS S.'s profile image
NICHOLAS S. 
5 years ago

Mykela and Nikki were both great to talk to on the phone-real and very personable. It did not feel like they were, "just doing their job." It felt like they went above and beyond to help us to improve our financial situation. Thank you!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.