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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The team was great and answered all my questions!
Things went smoothly . Very satisfied.
Mykela Gavin helped us out tremendously throughout the process!
There were multiple closing errors but Mykela did a good job. Unfortunately, my lender Sarkis Babakhanyan and his manager, Michiko Solon were very disappointing. Sarkis and Michiko were very deceptive and tried to force me to accept terms much worse than originally offered. Only after I threatened to go to your leadership and file a formal CFPB complaint (I still may do this) did they agree to honor my original offer. Please contact me if you want more details. Thanks
Multiple requests for the same documents. Multiple delays in closing. Inaccurate closing docs. Never again PennyMac.
- I was re-financing my existing mortgage after only 10 months and felt it was unnecessary for me to provide all of the same documentation (multiple times) in such a short period of time. I feel the appraisal was unnecessary and expensive after only 10 months. - The closing disclosure was almost never correct even up to the date of the closing. The rate I was quoted was incorrect, and the amount of money kept in escrow changed several times during closing. - Closing costs very expensive
Faster to close, accurate closing cost and not a difference at closing with no heads up.
Jamie was Awesome and. MyKela Gavin was great. I could feel smile through the phone
Mykela and Nikki were both great to talk to on the phone-real and very personable. It did not feel like they were, "just doing their job." It felt like they went above and beyond to help us to improve our financial situation. Thank you!!
PENNYMAC has a 4.6 star rating with 2,653 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.