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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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John P.'s profile image
John P. 
5 years ago

Only problem was that the loan docs had to be redone as my middle initial was incorrect  

Ernest M.'s profile image
Ernest M. 
5 years ago

The loan processor did great. She was out sick one week which set everything back. Another processor supplied me a form to complete that had incorrect data. When I applied to refinance I asked for a specific amount. When the appraisal came back lower than expected I was never notified that what I asked for changed which was another set back. This whole process took 3 1/2 months. Part to blame on Wells Fargo for 1 month. 

Justin E.'s profile image
Justin E. 
5 years ago

Painfree process during Covid-19 

ROBERT A.'s profile image
ROBERT A. 
5 years ago

EVERYTHING WENT EXACTLY AS i WAS TOLD 

MICHAEL Z.'s profile image
MICHAEL Z. 
5 years ago

Other than being asked for a document stating who I wanted to act as attorney or title closing company numerous times everything went well considering that we are the midst of a pandemic 

Jennifer R.'s profile image
Jennifer R. 
5 years ago

Mykela was always there to answer questions and it was a real pleasure working with her. 

BRUCE R.'s profile image
BRUCE R. 
5 years ago

Awesome team very friendly 

DOMINIC S.'s profile image
DOMINIC S. 
5 years ago

Everyone involved was very helpful 

HUGH C.'s profile image
HUGH C. 
5 years ago

Better communication including weekly updates. A firm closing date, not extended out 2 extra months. An accurate closing statement without a charge for flood insurance that was already part of the condo association dues. It would also help to be able to communicate with the same person each time at Penny Mac. It was extremely difficult to get ahold of the processing agent by phone call. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.