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14800 Trinity Boulevard, Fort Worth, TX, 76155, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Only problem was that the loan docs had to be redone as my middle initial was incorrect
The loan processor did great. She was out sick one week which set everything back. Another processor supplied me a form to complete that had incorrect data. When I applied to refinance I asked for a specific amount. When the appraisal came back lower than expected I was never notified that what I asked for changed which was another set back. This whole process took 3 1/2 months. Part to blame on Wells Fargo for 1 month.
Painfree process during Covid-19
EVERYTHING WENT EXACTLY AS i WAS TOLD
Other than being asked for a document stating who I wanted to act as attorney or title closing company numerous times everything went well considering that we are the midst of a pandemic
Mykela was always there to answer questions and it was a real pleasure working with her.
Awesome team very friendly
Everyone involved was very helpful
Better communication including weekly updates. A firm closing date, not extended out 2 extra months. An accurate closing statement without a charge for flood insurance that was already part of the condo association dues. It would also help to be able to communicate with the same person each time at Penny Mac. It was extremely difficult to get ahold of the processing agent by phone call.
PENNYMAC has a 4.6 star rating with 2,653 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.