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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

14800 Trinity Boulevard, Fort Worth, TX, 76155, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.62,653 reviews
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Jeffrey F.'s profile image
Jeffrey F. 
4 years ago

Great experience. Everyone worked together and quickly to get it done. Couple of minor confusions but that was mostly due to the way Texas state laws work. Overall a great experience. 

Kimberly L.'s profile image
Kimberly L. 
4 years ago

Thank you so much! Mykela's assistance made refinancing so easy and steamlined. She explained everything. Thank you! 

Vickie C.'s profile image
Vickie C. 
4 years ago

even with the virus it went smooth sailing 

James V.'s profile image
James V. 
4 years ago

N/A 

CAITLIN C.'s profile image
CAITLIN C. 
4 years ago

During quarantine time when Penny Mac employees are working from home, they still answered my questions as quickly as they could. 

LAURA F.'s profile image
LAURA F. 
4 years ago

The communication was a little difficult due to the COVID-19 shut downs and everyone working from home. The MAC Team did a great job despite the challenges. 

JAYARAMA M.'s profile image
JAYARAMA M. 
4 years ago

It was a great experience overall and the associates who worked with me made it very ease and simple. 

Steven E.'s profile image
Steven E. 
4 years ago

Thanks! 

PRESTON D.'s profile image
PRESTON D. 
4 years ago

Maybe it was due to covid. But asked several times about closing costs. They never were answered till the very end when the initial loan officer called me because I wasn't going to go thru w the refinance. A lot was a total cluster f. Also over and over I was asked for a termite inspection that was told needed, then not needed. Then needed then I just ignored it and magically the loan was done. Most emails weren't answered or answered days later. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 2,653 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.