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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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MERRIE S.'s profile image
MERRIE S. 
on Birdeye

2 years ago

I personally had a great experience working with PennyMac in refinancing my house. It can be very har and confusing, with so many lenders available, to select a lender to work with you. From start to finish, communication was great. Access to the client portal was a pleasant experience for me. Being able to upload documents securely and timely in additional to being able to track my process added convenience and value to my experience. 

Christopher G.'s profile image
Christopher G. 
on Birdeye

2 years ago

I do not want to elaborate 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

2 years ago

Quick process 

Olimpia D.'s profile image
Olimpia D. 
on Birdeye

2 years ago

Shay was the only person who moved this loan forward,and properly.The rest of the company needs a lot more training.Look and see how many phone calls I made! Then Shay contacted me and the whole ball started rolling. I took my other loan with PENNYMAC and the process went so smooth.what happened this time is beyond me. Thanks Shay! 

Martin Ulloa R.'s profile image
Martin Ulloa R. 
on Birdeye

2 years ago

Jazmin was very clear in explaining and correcting any questions we had. 

DESIREE M.'s profile image
DESIREE M. 
on Birdeye

2 years ago

Upfront and helpful with information. 

Pierre D.'s profile image
Pierre D. 
on Birdeye

2 years ago

Everyone that I spoke with were very professional. They always answered to all of my questions. They could have closed long ago if it wasn't my fault. They were perfect including the Title company and the Notary Public that they selected. Thank you PennyMac. Pierre Denis 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

Easy process, great customer service and fast closing. 

SUROJIT M.'s profile image
SUROJIT M. 
on Birdeye

2 years ago

Good communication throughout the loan process. Used technology when it made sense, real people called to follow up and offer help. Closed super fast and documents were accurate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.