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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick process
Upfront and helpful with information.
Because agent they talk very nicely and friendly, and all the time if I call for ask the question they gave me nicely and helpful
Once Amanda got involved things went very well... the problems were all from the beginning of the process... applied in end of October and ball was dropped for 6 weeks with no progress then had to start over from the beginning
There was an employment letter that I sent in and it took your staff a minute to realize They had the document. It held up my princess 5 days cause they kept dating it wasn’t what they needed.
No, not at this time
Good communication throughout the loan process. Used technology when it made sense, real people called to follow up and offer help. Closed super fast and documents were accurate.
Friendly, professional, many double checks and reassurances, creative solutions- any difference in policy was small/insignificant or clearly explained from the initial intake loan officer to her (and signing is in blue ink 😊)
I had a rather hard time getting everything together in this process but sharyl stayed patient and professional.
PENNYMAC has a 4.5 star rating with 2,127 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.