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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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John H.'s profile image
John H. 
on Birdeye

2 years ago

No hassle phone calls 

Jimmy R.'s profile image
Jimmy R. 
on Birdeye

2 years ago

If the broker/owner new what the f*** he was doing, not falt of penny mac 

Floyd G.'s profile image
Floyd G. 
on Birdeye

2 years ago

Very professional and clearly presented. All communications were clear and friendly. Enjoyed doing business with you. 

Valerie K.'s profile image
Valerie K. 
on Birdeye

2 years ago

Outstanding from start to the closing attorney! 

Joanne K.'s profile image
Joanne K. 
on Birdeye

2 years ago

Quick and easy process 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

2 years ago

4.5 Star Great service quick response 

MICHELLE G.'s profile image
MICHELLE G. 
on Birdeye

2 years ago

I think the process itself is very efficient. The reason for my low rating was due to my disclosure documents being incorrect. When I had questions, I was never connected to my advisor. Instead, I spoke to several different reps who could not answer any of my questions. They simply notified my advisor, in which we never spoke by phone to discuss. The emails I sent did receive a very brief response without an answer, nor a clear direction on how to resolve. We eventually got the document corrected.. 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

Professional, fast, and easy to understand. 

Ryan P.'s profile image
Ryan P. 
on Birdeye

2 years ago

PENNYMAC and my loan team were extremely helpful, prompt and easy to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.