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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Mohammad Elias C.'s profile image
Mohammad Elias C. 
on Birdeye

2 years ago

Because agent they talk very nicely and friendly, and all the time if I call for ask the question they gave me nicely and helpful 

Gary B.'s profile image
Gary B. 
on Birdeye

2 years ago

Once Amanda got involved things went very well... the problems were all from the beginning of the process... applied in end of October and ball was dropped for 6 weeks with no progress then had to start over from the beginning 

Angela F.'s profile image
Angela F. 
on Birdeye

2 years ago

There was an employment letter that I sent in and it took your staff a minute to realize They had the document. It held up my princess 5 days cause they kept dating it wasn’t what they needed. 

Scott M.'s profile image
Scott M. 
on Birdeye

2 years ago

No, not at this time 

Marie H.'s profile image
Marie H. 
on Birdeye

2 years ago

Friendly, professional, many double checks and reassurances, creative solutions- any difference in policy was small/insignificant or clearly explained from the initial intake loan officer to her (and signing is in blue ink 😊) 

Brad W.'s profile image
Brad W. 
on Birdeye

2 years ago

Made it very easy and extremely smooth 

Stefanie S.'s profile image
Stefanie S. 
on Birdeye

2 years ago

I had a rather hard time getting everything together in this process but sharyl stayed patient and professional. 

CORY P.'s profile image
CORY P. 
on Birdeye

2 years ago

Shay was absolutely great the rest of the process was horrible 

Kerry T.'s profile image
Kerry T. 
on Birdeye

2 years ago

PennyMac and Portia gave me excellent service! She made the experience very efficient and pleasant! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.