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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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TAMIKA S.'s profile image
TAMIKA S. 
on Birdeye

2 years ago

Better communication and not having to deal with multiple people 

Taggart C.'s profile image
Taggart C. 
on Birdeye

2 years ago

Good communication. 

Audrey P.'s profile image
Audrey P. 
on Birdeye

2 years ago

Timely communication from the beginning to end of process. Ability to track progress on our end. 

Michael T.'s profile image
Michael T. 
on Birdeye

2 years ago

This is my fifth financing with PennyMac. I am well pleased in all my dealings. Nicholas was both attentive and informative. 

Amanda Estelle L.'s profile image
Amanda Estelle L. 
on Birdeye

2 years ago

The Lender we got paired with from the start should have been the person being in contact with us through the whole process! 

Eric M.'s profile image
Eric M. 
on Birdeye

2 years ago

Shay was the pillar throughout the transaction. Even though the closing had to be postponed due to errors on the payoff in the closing docs it was Shay who helped get things sorted out quickly. Old loan servicing sold during eefi process so in fairness it wasn't really anyone's fault. All in all a good experience and you can't beat the 1.99 rate. 

Desiree P.'s profile image
Desiree P. 
on Birdeye

2 years ago

Charles was excellent and always attentive and available to speak with me 

James H.'s profile image
James H. 
on Birdeye

2 years ago

Jazmine is absolutely the best. Always took care of my questions immediately, could not have asked for anything better! 

Obadiah N.'s profile image
Obadiah N. 
on Birdeye

2 years ago

Being able to close on time without any delays. Even though request for documents was repetitive, the team did a great job to ensure there were huddles to close on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.