This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Robin Castro was quick to respond, friendly and accurate. She made the whole process easy.
More interaction, and probably pre-scheduled, with individuals like Shay. She was the bright spot in this very unpleasant process. Communication was frequent but not always fruitful, receiving calls almost daily during the work day and unscheduled. Evening calls interrupted family time, which again would be manageable with a little notice. When the timing did work, Shay was very clear, communicative, and listened to my questions and concerns and sought clarity. With many other individuals it seemed like a ‘task driven’ ... read more
I had a great experience throughout my refinance process. They made it easy and a less stressful process
Lower interest rate.
5 Star service
The help I got from Jazmin was great. It was the other departments that processed the wrong insurance company. Also, It took 25 minutes going through your call system to get a person to talk to me about insurance. Poor system....ask the same questions over and over and over again.
Quick and easy process! Answered my questions in a timely manner.
the team was awesome
Great customer service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,114 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.