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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Diane H.'s profile image
Diane H. 
on Birdeye

2 years ago

Received multiple emails requesting the same actions. 

William M.'s profile image
William M. 
on Birdeye

2 years ago

Good service, thank you 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

2 years ago

Portia was fabulous and communicated clearly to us. She has a great personality and was extremely courteous and helpful. 

Victor B.'s profile image
Victor B. 
on Birdeye

2 years ago

The service was exceptional 

Corey R.'s profile image
Corey R. 
on Birdeye

2 years ago

Everything was easy and an overall great experience 

Deryk M.'s profile image
Deryk M. 
on Birdeye

2 years ago

Very good, and quick 

Kiowana P.'s profile image
Kiowana P. 
on Birdeye

2 years ago

Jesika was on Mountain time and the rest of us were in EST zone. This created a delay in accomplishing tasks every single day. This extremely effected our closing date and closing out last minute requirements. Requirements that should not have been last minute to begin with. The delay in closing cost me over $3,000 in hotel, rental car, and Uhaul charges for an additional 9 days over the original closing date. 

Mame F.'s profile image
Mame F. 
on Birdeye

2 years ago

Miscommunication was rampant and it lead to very awful closing experience. we were asked to do the exact same thing including submitting paperwork 3 or 4 times. I will not recommend PennyMac 

Kathryn L.'s profile image
Kathryn L. 
on Birdeye

2 years ago

Although there were a couple bumps in the road, everything was worked out to my satisfaction and overall it was a very good experience and a quick close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Friday at 6:00 a.m.